complimentary gift wrapping | free freight within NZ

Shopping with FV

Create an account

You can create an online account with Fabuleux Vous by clicking on the Create an Account link at the top of the home page of our website.

Once you have registered an account with us you will be able to:

•   Update your contact details
•   Add and edit delivery addresses
•   View past/present orders

 

Shopping without an account

Here at Fabuleux Vous we understand that some customers would prefer not to create an account or have their details stored and have created the option of a guest account. Once you have placed items in your shopping bag, you will be able to checkout as a guest.

 


Forgotten Password

If you have forgotten your password, click here. Fill in the box with your email address (used to create the account) and click the Continue button. An email will be sent to the e-mail address listed on your account to allow you to reset your password.

 

Order Confirmation:

 Once your order has been placed and your payment accepted, a confirmation message will appear on screen displaying your order reference number.

An order confirmation, detailing your order, reference number and payment acceptance will be sent to the e-mail address provided.

 

Changing or Cancelling an Order:

Here at Fabuleux Vous we aim to process your order as quickly as possible, which means we may not be able to amend or cancel your order.

If you would like to change or cancel your order please contact our customer services team immediately and we will let you know what options are available. If your order has been despatched already, please return to our customer services team following the Exchange & Returns policy on our Terms & Conditions page.

 

Payments:

 We accept MasterCard, Visa and Visa Debit cards only at this stage. We apologize for any inconvenience.

At the checkout you will be guided through a simple process. You can decide whether you would like to create an account or move forward as a guest. By creating an account you will be able to speed up the checkout process in the future by saving your delivery and payment details with us.

 

Gift Wrapping and Packaging:

 All of our poducts come wrapped and packaged in our fabulously branded boxes, which is why Fabuleux Vous Ltd is the perfect gift choice.

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