FREE SHIPPING NZ WIDE

Returns & Exchanges

Returns & Exchanges

Here at Fabuleux Vous we stand by our products, so if you are not 100% satisfied we can offer an exchange or refund on all products. You can exchange or return the product within 14 days of transaction with proof of purchase. Product must be returned in perfect condition with its original packaging in order for us to accept an exchange or refund.

Fabuleux Vous will cover the return shipping costs, only if there is an error. If you would like to return a piece because you changed your mind, you will need to cover the return shipping costs. 

All refunds will be credited back to the credit or debit card used to make the original transaction. Upon receipt of returned items, please allow 48hrs to process the return. Please note it may take your credit card company 4-7 days to credit your account. 

When exchanging a gift, the value of the new items exceeds that of the original gift value, you will be required to pay the difference. If the value of the new item is lower than the original gift value, the difference will be credited to the credit or debit card used originally for the purchase.

For all enquiries please contact our customer services team on customercare@fabuleuxvous.com